Does this change how my employees file a report?

Nothing changes for your employees. The link employees use to file a report will remain the same. If an employee does happen to arrive in the older version of IntegrityCounts to file a report, as soon as they type in their company name, they will be automatically redirected to the new system and they can … Continued

What if I have issues or questions? Who do I contact?

While we are not expecting our clients to have issues, we are here to support you, should you need us. Simply email us at support@integritycounts.ca and we will respond within 24 hours or sooner. Include a brief comment of your question or concern so we can proactively investigate and provide you with the correct information.

When will my company be migrated to the new version of IntegrityCounts?

You will be receiving email notifications from WhistleBlower Security notifying you in advance when your company will be migrating to the new version of IntegrityCounts. In addition to advanced notifications, we will be e-mailing you the day before the migration occurs and a confirmation email once you are on the new version.

Are there new features in the new IntegrityCounts?

Yes! We have released new enhancements that makes IntegrityCounts even better, including Proxy Reporting, Enhanced Search, and Location-based alerts. In the first half of 2019, we will be releasing Enhanced Analytics, Custom Landing Pages, and Ask A Question features, with more to come throughout the year.

IntegrityCounts looks different. Why the change?

We have modernized the user interface to improve how Reporters and Case Review Managers interact with the system. We have spent a year testing the environment before releasing to our customers to ensure that we improve upon IntegrityCounts‘ strength as an easy-to-use intuitive software application.

How can a whistleblower system help our organization comply with legislation and securities regulations (i.e. Bill 198, Sarbanes-Oxley Act)?

Bill 198 (Multilateral Instrument 52-110) in Canada and Section 301.4 of the Sarbanes-Oxley Act require all publicly traded companies to: ‘Establish procedures for the receipt, retention, and treatment of complaints received regarding accounting, internal accounting controls, or auditing matters; and handling the confidential, anonymous submission by company employees of concerns regarding questionable accounting or auditing … Continued

What are the benefits to our organization for using an independent third party company to handle our governance and compliance?

There are many benefits to enlisting a third party service to handle the governance and compliance aspect of your business.  It will ensure that all reports made about your organization remain anonymous and confidential. Employees will be confident that their identity will be fully protected. WhistleBlower now offers a certification program which ensures that all … Continued