Do you want to keep your employees happy?
A recent article published on Inc.com raised six Human Resources mistakes that cause a company’s best employees to take the nearest EXIT, and keep on going without looking back.
Among these bad HR practices making employees feel uncomfortable in the workplace – choosing when and to whom rules apply, disregarding personal needs, removing room for growth, and not giving any feedback at all.
Certainly these are practices that act like a giant brick wall that employees have no way of scaling. So they are going to turn around and head in the opposite direction. Possibly right to your competitor.
And these are your best employees.
We spend a lot of time at work. The environment we are working in and the relationships we form with co-workers, including management, are very important.
At work, if an employee isn’t getting the same treatment as their co-workers, or are made to feel uncomfortable in their work environment, they are going to move onto the next company.
“Happy and balanced employees are the most high-performing and productive, and there is no relationship so important as the one that exists between employers and employees.”
So one mistake to really take note of, that HR departments and companies without HR departments make is not providing channels for employees to voice complaints and grievances.
There are a number of benefits to having an internal complaint system, or one provided by a third-party.
They encourage a speak-up culture. If there is wrongdoing happening inside your organization, there’s at least one person who knows it’s happening. If that employee feels like they can’t come forward because they feel the culture prevents it, then perhaps the next employee in line will also feel unable to report on the next issue that comes up.
Companies should want to know about misconduct sooner. Knowing about misconduct sooner enables organizations to put a stop to it earlier. If every time an employee leaves a company because they feel the culture prevents them from performing at their best, perhaps the next employee will feel the same way and also leave, and so on. You’ll run out of humans eventually…
Plus the toxic event that started the misconduct will continue if left unchecked.
Allowing employees to voice complaints helps management understand a possibly deeper issue. It’s one thing to know that a certain type of wrongdoing is taking place. But why is it happening in the first place. If it wasn’t reported, how long before things really have the potential to blow out of control?
Giving employees the ability to voice complaints is the best method of generating the most comprehensive communication about issues that can potentially prevent employees, and the company, from meeting performance goals. If a company is losing its best employees, it then has to focus constantly on replacing that employee, instead of attacking the company goals.
If an employee does end up leaving a company and moving onto the next because of one of these HR mistakes, that might be the least concerning issue the company has to deal with. What if that employee left because of a more serious violation they couldn’t speak up about. The company could potentially be facing legal issues should the employee choose to take their concerns outside the company. Employees may inform HR or management about an issue, but nothing gets done, or the concern isn’t taken seriously.
As the article suggests, these are Human Resources mistakes. However, if the company culture, and tone at the top turns a blind eye to these mistakes, then ultimately a company will lose out because their best employees have left.
How do you plan on keeping employees happy?
[citesource][source]6 HR Mistakes That Will Cost You Your Best Employees[/source]