icon globe with pin marker

The IntegrityCounts ethics reporting and case management system is GDPR compliant.

GDPR Compliance Management Solutions

Don’t wait for a breach to happen. Get the tools you need to protect your business.

The IntegrityCounts platform and databases are hosted in Canada which has some of the world's strictest data protection and privacy legislation. Therefore, we are compliant by adequacy status. The EU has made a formal decision to recognize that Canada has an equivalent level of personal data protection as the EU does. So, by following the data protection laws in Canada, you can be sure your data is safe.

stock photo composite locks with GDPR and EU symbol
stock photo gavel on desk with judicial scales
icon judicial scales

Public companies are required to have a whistleblower policy and process in place for employees.

Sarbanes-Oxley and Multilateral Instrument 52-110 Compliance Management Solutions

Although a “one-size-fits-all” approach is not recommended, a third-party system provides all the tools needed to make the process easier.

There are certain steps that organizations can take to ensure compliance and peace of mind for all parties involved. This includes having a whistleblowing hotline and online reporting tool where employees can report any concerns or sensitive information anonymously, as well as a powerful case management tool. WhistleBlower Security makes it easy to receive and store sensitive data, experience real time reporting, and identify and investigate serious ethical issues before they can become detrimental to your business.

icon koala face

If you own or manage a business or entity in Australia, it is vital that you have an appropriate whistleblowing policy in place.

Australia Whistleblower Compliance Management Solutions

Australia’s whistleblower legislation requires business to have a whistleblowing process in place. If not, you could face serious fines of up to $126,000. If you do, then you’re aware of how costly and time consuming it can be to put all the necessary tools and systems in place. WhistleBlower security can save you the time, energy, and money with our global reporting hotline and compliance management platform IntegrityCounts. Our whistleblowing services and solutions are specially designed with your needs in mind.

On July 1, 2019, protections were expanded in the Corporations Act 2001 to give certain individuals legal rights and protections as whistleblowers. As part of the act, “large” public companies, proprietaries, and corporate trustees of APRA-regulated superannuation entities are required to have a whistleblower reporting policy in place as of January 1, 2020. If a company fails to implement a policy or handles a whistleblower report incorrectly, they could face severe criminal offenses and civil penalties for this misconduct. Whistleblowers can also seek compensation through court if they suffer a loss, damage or injury for making a report.

stock photo Sydney Australia harbour opera house sunset
stock photo evening downtown vancouver BC science center
icon canada flag

British Columbia has unique Whistleblowing laws and regulations.

BC PIDA Compliance Management Solutions

The PIDA legislation provides a framework for employees to report specific misconduct without reprisal, but this alone isn’t enough. It’s your responsibility to implement the necessary tools and guidelines to ensure your employees know how to report misconduct, and that your compliance team knows what to do with that information. Doing this on your own can be costly and time consuming, which is why businesses continue to turn towards third-party whistleblowing case management solutions.

icon currency euro

The EU Whistleblower Directive’s purpose is to provide and promote a safe and secure way for people to voice concerns and speak up about unethical behaviour or misconduct in their workplace.

European Union Whistleblower Directive Compliance Management Solutions

Each of the 27 EU member states will need to transcribe the directives into their own national law. The new EU whistleblower directive impacts thousands of companies across the EU with more than 50 employees and requires them to create internal reporting system to help employees and other third parties report violations of EU law and to protect those who do report from retaliation when they speak-up. Companies with over 250 employees will need to ensure they are compliant with the new regulations by the end of the year.

Whistleblowers should be able to submit reports via an online system, a hotline number, or via mail. Companies must also ensure that the identity of the whistleblower is kept confidential no matter the mechanism that is used to file the report.

stock photo European Union flags on flagpoles

Flexible Around Your Business’ Needs

Every business, regardless of the industry, should have a strategy and policy in place that guarantees the protection of those who report any incidents of misconduct or unethical behaviour in the workplace. This not only benefits your team, but it also helps to safeguard your business against illegal activity that could lead to serious ramifications.

Whether you’re a small operation or a growing multifaceted corporation, our ethics reporting and case management program gives you and your team the tools to report and identify areas of concern, investigate flagged activity, take appropriate action, and develop better strategies to improve in the future.

icon ringing alarm clock

Allow Employees to File Reports Without Fear of Retaliation

Employees can file reports without risk of retaliation when they want to speak up about illegal or inappropriate incidents that are happening in the workplace.

icon spiral calendar

Keep Up with Regulations Internally and Externally

Whether you’re a small and local operation or multifaceted with several global branches, our Global Ethics Reporting and Case Management system will help your entire business remain responsible and compliant with regulations.

icon opposite direction speech bubbles

Improve Ethics Training

Robust reporting and analytics give you the tools to improve ethics training throughout your organization, both internally and externally.

icon business man woman

Raise Awareness and Understanding

Build awareness and understanding of internal activities that are happening under the radar and take action to investigate and remedy them quicker.

Frequently Asked Questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

Is the service anonymous?

Yes. We encourage those using our service to feel secure in reporting an incident. We offer 3 levels of anonymity.

  • Strictly Anonymous: The Reporter’s identity will not be known to their organization or to WhistleBlower Security (a Case IQ company)
  • Anonymous to the organization: Only WhistleBlower Security (a Case IQ company) will know the Reporter’s identity and will contact the them if requested. The Reporter’s identity will NOT be shared with their organization
  • Private Personal Contact Info: The Reporter has included the details of their identity to their organization as well as WhistleBlower Security

Our system includes statements ensuring the Reporters’s anonymity will be maintained in the event they choose not to share any contact information. We further ensure that if a Reporter chooses to remain anonymous, no personal information is shared and no information about their originating telephone or computer is collected or displayed in any form.

Who has access to the information?

WhistleBlower Security (a Case IQ company)’s IntegrityCounts reporting system supports many different organizations and each of these organizations has established and publicized how reports will be reviewed and by whom. Please review the communication material from your organization for specific details.

How do I make a report?

Making a report is easy. If you are using the web-based system, just fill out the appropriate fields as shown on the screen. If you are using the Toll-Free Hotline, simply follow the instructions of the In-Take Agent, and ensure you are as specific as possible without giving away your identity (unless you want to identify yourself). You can also email WhistleBlower Security (a Case IQ company) directly by using your company’s customized email address, or mail information to:

WhistleBlower Security
P.O. Box 91880
West Vancouver, BC, Canada
V7V 4S4

How is my identity protected?

The IntegrityCounts reporting system is operated by WhistleBlower Security (a Case IQ company) and is independent from your organization; we do not track IP addresses or subscribe to caller I.D. services. We use the latest in encryption and security technology including firewalls to ensure that our system is secure. You must take care when providing information in your report and ensure that you do not provide personal details or information that will expose your identify if you want to remain anonymous.

Why is outsourcing this service better than having an in-house program?

WhistleBlower Security (a Case IQ company)’s Ethics Reporting and Case Management program, IntegrityCounts, offers third party transparency and a secure amalgamated database that enables our clients to proactively identify and react to trends within their organization. By encapsulating all incident related data in a single place, our clients are better able to holistically manage issues on a continual basis. Our live-answer hotline Contact Centre Agents are available 24/7/365 and are trained in empathetic and investigative techniques to support your employees when they do decide to come forward. Overall, it is a comprehensive system that cannot be duplicated by an internal system with part-time support.

What percentage of companies have whistleblower hotlines?

Whistleblowing hotlines are increasingly inherent in ethics and compliance programs. According to a study, boards that include a Chief Compliance Officer are more likely to ensure that an internal whistleblower system is accessible to employees and stakeholders. Deloitte’s survey of very effective companies, shows that almost 80% had whistleblower hotlines and another 10% planned to implement them.

Learn More About IntegrityCounts

Anonymous 24/7/365 ethics reporting. Book a demo today!

icon globe

Global Hotlines and Case Management

We have the tools to help you create and manage a speak-up culture with a 24/7/365 anonymous employee hotline in 150 supported global languages.

icon bar and line chart

Powerful Analytics

Gain valuable insights into the changes and events within your organization with the ability to collect, store, and collaborate on data efficiently.

icon stacked coins

Intuitive and Price Competitive

Our all-inclusive service has everything you need at a price you can afford, featuring comprehensive services that are designed to empower organizations and employees.