Global Hotlines and
Case Management by Industry

All companies are faced with their own unique set of challenges when it comes to navigating ever-changing regulatory requirements. For many industries that are highly regulated, remaining compliant and within the law comes with its own set of additional challenges.

WhistleBlower Security has been providing companies across the globe with industry leading tools and expertise to help them align with industry specific laws and regulations, including mandates such as GDPR, SOX Compliance, EU Whistleblower Directive, and locally mandated requirements.

Credit Unions

Municipal

Healthcare

Mining

Frequently Asked Questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

Is the service anonymous?

Yes. We encourage those using our service to feel secure in reporting an incident. We offer 3 levels of anonymity.

  • Strictly Anonymous: The Reporter’s identity will not be known to their organization or to WhistleBlower Security (a Case IQ company)
  • Anonymous to the organization: Only WhistleBlower Security (a Case IQ company) will know the Reporter’s identity and will contact the them if requested. The Reporter’s identity will NOT be shared with their organization
  • Private Personal Contact Info: The Reporter has included the details of their identity to their organization as well as WhistleBlower Security

Our system includes statements ensuring the Reporters’s anonymity will be maintained in the event they choose not to share any contact information. We further ensure that if a Reporter chooses to remain anonymous, no personal information is shared and no information about their originating telephone or computer is collected or displayed in any form.

Who has access to the information?

WhistleBlower Security (a Case IQ company)’s IntegrityCounts reporting system supports many different organizations and each of these organizations has established and publicized how reports will be reviewed and by whom. Please review the communication material from your organization for specific details.

How do I make a report?

Making a report is easy. If you are using the web-based system, just fill out the appropriate fields as shown on the screen. If you are using the Toll-Free Hotline, simply follow the instructions of the In-Take Agent, and ensure you are as specific as possible without giving away your identity (unless you want to identify yourself). You can also email WhistleBlower Security (a Case IQ company) directly by using your company’s customized email address, or mail information to:

WhistleBlower Security
P.O. Box 91880
West Vancouver, BC, Canada
V7V 4S4

How is my identity protected?

The IntegrityCounts reporting system is operated by WhistleBlower Security (a Case IQ company) and is independent from your organization; we do not track IP addresses or subscribe to caller I.D. services. We use the latest in encryption and security technology including firewalls to ensure that our system is secure. You must take care when providing information in your report and ensure that you do not provide personal details or information that will expose your identify if you want to remain anonymous.

Why is outsourcing this service better than having an in-house program?

WhistleBlower Security (a Case IQ company)’s Ethics Reporting and Case Management program, IntegrityCounts, offers third party transparency and a secure amalgamated database that enables our clients to proactively identify and react to trends within their organization. By encapsulating all incident related data in a single place, our clients are better able to holistically manage issues on a continual basis. Our live-answer hotline Contact Centre Agents are available 24/7/365 and are trained in empathetic and investigative techniques to support your employees when they do decide to come forward. Overall, it is a comprehensive system that cannot be duplicated by an internal system with part-time support.

What percentage of companies have whistleblower hotlines?

Whistleblowing hotlines are increasingly inherent in ethics and compliance programs. According to a study, boards that include a Chief Compliance Officer are more likely to ensure that an internal whistleblower system is accessible to employees and stakeholders. Deloitte’s survey of very effective companies, shows that almost 80% had whistleblower hotlines and another 10% planned to implement them.

Learn More About IntegrityCounts

Anonymous 24/7/365 ethics reporting. Book a demo today!

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Global Hotlines and Case Management

We have the tools to help you create and manage a speak-up culture with a 24/7/365 anonymous employee hotline in 150 supported global languages.

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Powerful Analytics

Gain valuable insights into the changes and events within your organization with the ability to collect, store, and collaborate on data efficiently.

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Intuitive and Affordable

Our all-inclusive service has everything you need at a price you can afford, featuring comprehensive services that are designed to empower organizations and employees.