IntegrityCounts Toll Free Ethics Hotline

Empower Employees to Report Misconduct

Our ethics reporting hotline ensures that your employees have a reliable and confidential channel to report suspicious activity without fear of retaliation. By encouraging open communication, you can uncover potential fraud and misconduct before it causes any damage to your business. The IntegrityCounts user-friendly interface enables easy reporting, allowing you to collect and track cases efficiently.

Prevent Financial and Legal Consequences

WhistleBlower Security understands the critical role that ethics reporting hotlines play in identifying and addressing employer misconduct. Suspicious behaviour, if left unreported, can lead to severe financial consequences, legal violations, and public scrutiny. The IntegrityCounts Global Ethics Reporting Hotline provides your employees, vendors, and suppliers with a safe, anonymous, and user-friendly platform to report genuine concerns.

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How Your Organization Benefits from the IntegrityCounts Anonymous Reporting Whistleblower Hotline

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Remove

obstacles when reporting misconduct

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Prevent

employees from raising their concerns elsewhere

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Uncover

unethical practices quickly before they become serious issues

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Help

prevent ongoing fraud from occurring

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Promote

transparency in the organization

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Encourage

accountability among supervisors

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Assist

in building an ethical, responsible work culture

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Reduce

costly consequences and regulatory violations

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Help

you stay compliant

How WhistleBlower's Ethics Hotline Works

Professional and courteous agents are trained to make the reporter feel comfortable and safe.

1

Contact

Reporters call into the hotline to report their concern.

1

Report

The Agent walks the Reporter through a questionnaire, transcribing the details of the case.

1

Confirm

Reporters confirm the details of the case with the Agent to ensure its accuracy.

1

Submit

The report is immediately submitted to the company’s designated administrators for review.

Choose the IntegrityCounts
Ethics Reporting Hotline

Choose the IntegrityCounts ethics reporting hotline to reduce costly consequences, regulatory violations, and reputational risks associated with employer misconduct. Our solution helps you stay compliant while building an ethical, responsible work culture. Empower your employees to report misconduct confidently and make a positive impact on your organization's integrity and success.

Customize Your Ethics Reporting Hotline

We understand the importance of tailoring the hotline experience to meet your organization's specific needs. With our customizable features, we work with you to design and implement a hotline reporting experience that aligns with your company culture and values. You can even use your own custom compliance hotline and localize the script to offer greetings in the languages needed to support your employees' language preferences.

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Data Privacy and Security

Our solutions are combined with advanced security and data management.

  1. Data Storage
    The IntegrityCounts system runs on a redundant virtual and network infrastructure. In the event of a single hardware failure the application will continue to be operational. There would be no downtime or data loss. Recovery points for our databases are every 10 minutes (RPO) to protect against data loss / data corruption. We can restore from our recovery points within 30 minutes (RTO).
  2. Data Availability
    The strongly encrypted data and software exist in multiple copies within the primary data centre to provide a solution that is highly redundant and resistant to failure. This guarantees greater than 99.95% uptime 24 hours a day, 7 days a week, 365 days a year. We also geo-replicate your data to the secondary Canadian Azure data centre to offer disaster recovery in the event of a complete data centre loss.
  3. Third Party Audits
    All incident report details are encrypted both during transmission and while at rest, and WBS maintains strict controls over who has access to systems that store confidential data. The information is encrypted using TLS between the client and the server. Once on the server the structured data is encrypted into an MS SQL Azure RDBMS using Transparent Data Encryption (AES-256).
Download Feature Sheet

Key Features of the
Whistleblower Ethics Hotline

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World Wide Access

Trained Canadian agents are available to take calls in English, French and Spanish, and can further support another 150 languages in addition to hearing or speech impairments.

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24/7/365

We are always available when you need us. Our agents are available 24 hours a day, 7 days a week, 365 days a year.

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Anonymity

The ethics reporting hotline provides three levels of anonymity to ensure whistleblowers feel safe to report their concerns.

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Toll-Free Numbers

We offer customized hotline numbers for a toll-free, personalized experience.

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Easily Accessible

Our ethics hotline can be used by your employees, as well as your contractors, vendors and customers so they can voice their concerns.

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Fast Response Times

The report is immediately submitted through the interface to the designated administrator to quickly review and investigate the case.

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Easy to Use Reporting

Our straightforward interface provides you with tangible tools to prevent ongoing fraud from occurring.

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Canadian Based

We never offshore our services, all of our agents are located right here in Canada.

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Cost-Effective

The cost of implementing our whistleblowing interface is minimal compared to the financial repercussions you could face if misconduct goes undetected.

Ethics Reporting Hotline Customer Support

Choose IntegrityCounts as your trusted ethics reporting hotline solution and empower your organization to address employer misconduct promptly and effectively. Contact us today to learn more about our comprehensive services and how we can support your ethics and compliance efforts.

  1. Client Support
    WhistleBlower Security prides itself on high quality and personalized service to our clients.
  2. Customer Success Team
    Our Customer Success Team is always available to you for any ongoing support to your account, or any questions you may have, no matter where you are located.
  3. Knowledge Base
    Our knowledge base hosts a number of self-service videos, eBook and other documents available to you at anytime.
Download Feature Sheet

Frequently Asked Questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

Is the service anonymous?

Yes. We encourage those using our service to feel secure in reporting an incident. We offer 3 levels of anonymity.

  • Strictly Anonymous: The Reporter’s identity will not be known to their organization or to WhistleBlower Security (a Case IQ company)
  • Anonymous to the organization: Only WhistleBlower Security (a Case IQ company) will know the Reporter’s identity and will contact the them if requested. The Reporter’s identity will NOT be shared with their organization
  • Private Personal Contact Info: The Reporter has included the details of their identity to their organization as well as WhistleBlower Security

Our system includes statements ensuring the Reporters’s anonymity will be maintained in the event they choose not to share any contact information. We further ensure that if a Reporter chooses to remain anonymous, no personal information is shared and no information about their originating telephone or computer is collected or displayed in any form.

Who has access to the information?

WhistleBlower Security (a Case IQ company)’s IntegrityCounts reporting system supports many different organizations and each of these organizations has established and publicized how reports will be reviewed and by whom. Please review the communication material from your organization for specific details.

How do I make a report?

Making a report is easy. If you are using the web-based system, just fill out the appropriate fields as shown on the screen. If you are using the Toll-Free Hotline, simply follow the instructions of the In-Take Agent, and ensure you are as specific as possible without giving away your identity (unless you want to identify yourself). You can also email WhistleBlower Security (a Case IQ company) directly by using your company’s customized email address, or mail information to:

WhistleBlower Security
P.O. Box 91880
West Vancouver, BC, Canada
V7V 4S4

How is my identity protected?

The IntegrityCounts reporting system is operated by WhistleBlower Security (a Case IQ company) and is independent from your organization; we do not track IP addresses or subscribe to caller I.D. services. We use the latest in encryption and security technology including firewalls to ensure that our system is secure. You must take care when providing information in your report and ensure that you do not provide personal details or information that will expose your identify if you want to remain anonymous.

Why is outsourcing this service better than having an in-house program?

WhistleBlower Security (a Case IQ company)’s Ethics Reporting and Case Management program, IntegrityCounts, offers third party transparency and a secure amalgamated database that enables our clients to proactively identify and react to trends within their organization. By encapsulating all incident related data in a single place, our clients are better able to holistically manage issues on a continual basis. Our live-answer hotline Contact Centre Agents are available 24/7/365 and are trained in empathetic and investigative techniques to support your employees when they do decide to come forward. Overall, it is a comprehensive system that cannot be duplicated by an internal system with part-time support.

What percentage of companies have whistleblower hotlines?

Whistleblowing hotlines are increasingly inherent in ethics and compliance programs. According to a study, boards that include a Chief Compliance Officer are more likely to ensure that an internal whistleblower system is accessible to employees and stakeholders. Deloitte’s survey of very effective companies, shows that almost 80% had whistleblower hotlines and another 10% planned to implement them.

Learn More About IntegrityCounts

Get your program up and running quickly. Contact us today!

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Global Hotlines and Case Management

We have the tools to help you create and manage a speak-up culture with a 24/7/365 anonymous employee hotline in 150 supported global languages.

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Powerful Analytics

Gain valuable insights into the changes and events within your organization with the ability to collect, store, and collaborate on data efficiently.

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Intuitive and Price Competitive

Our all-inclusive service has everything you need at a price you can afford, featuring comprehensive services that are designed to empower organizations and employees.