IntegrityCounts Web Intake Reporting

Empower your employees with the ease and convenience of filing reports online through IntegrityCounts Web Intake Reporting. WhistleBlower Security understands the importance of keeping the lines of communication open for employees who prefer the simplicity of online reporting over phone calls. Our web-based portal provides a quick and intuitive platform, minimizing clicks and pop-ups, ensuring a smooth and hassle-free reporting experience.

The IntegrityCounts reporting process is effortless. Employees can access the multilingual web form from anywhere in the world, making it inclusive and accessible for a diverse workforce. The questionnaire guides reporters in effectively communicating their concerns, and they have the option to choose between anonymity and transparency when filing their reports, ensuring maximum comfort and peace of mind.

Our user-friendly portal streamlines the handling of cases, collecting, assigning, and tracking them efficiently. This centralized approach provides management with valuable insights into cases that demand immediate attention, enabling timely and appropriate actions. High-priority cases are seamlessly escalated, ensuring a swift response to potential risks and threats.

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Benefits of Web Intake Reporting

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Quick and Powerful

anonymously report misconduct

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Maximum Anonymity

provides total peace of mind

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Easier Process

improves the reporting frequency

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Faster Response

stay informed of immediate risks and threats

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Regulatory Requirements

regarding the encryption of transferred and stored data

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Customizable

forms that capture the data you need

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Centralized Approach

real-time data collection and analytics

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Dashboard

provides insights for informed decision-making

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Inclusive Culture

where everyone feels comfortable speaking up

Key Features

We make speaking up about misconduct safe and easy.

Embrace Anonymity, Amplify Trust

Trust is at the heart of an effective ethics reporting program, and IntegrityCounts Web Intake Reporting amplifies that trust through anonymity. Our web-based portal empowers reporters to file misconduct reports anonymously, ensuring their peace of mind while fostering a safe environment for speaking up. With the ease and efficiency of the online reporting process, employees are encouraged to participate actively in the ethics reporting program.

Trust in our compliance with regulatory requirements regarding data encryption, ensuring the confidentiality and security of transferred and stored data. The customization options for landing pages and case types allow you to tailor the experience to your organization's unique branding and policies. Choose IntegrityCounts Web Intake Reporting and embrace anonymity as a catalyst for building trust and integrity within your organization.

How it Works

Multilingual web form can be used on any device, from anywhere in the world.

1

Report

Reporter follows the questionnaire to communicate their concern.

2

Anonymity

The Reporter chooses whether they file anonymously or transparently.

3

Review

The Reporter reviews the details they have entered prior to submitting the case.

4

Submit

The report is immediately submitted to the company’s designated administrators.

Secure, Seamless, and Simple:
File Reports Online

WhistleBlower Security understands that security is paramount when it comes to ethics reporting. Our IntegrityCounts Web Intake Reporting offers a secure and seamless solution for employees to file reports online. With an easy-to-navigate web portal, employees can effortlessly communicate their concerns without any hassle.

We prioritize the safety and confidentiality of reporters, providing a maximum anonymity option that empowers individuals to speak up fearlessly. The web-based system complies with stringent regulatory requirements, ensuring the encryption of transferred and stored data. Embrace simplicity, efficiency, and security with IntegrityCounts Web Intake Reporting and bolster your organization's ethics reporting program.

Data Privacy and Security

Our solutions are combined with advanced security and data management.

  1. Data Storage
    The IntegrityCounts system runs on a redundant virtual and network infrastructure. In the event of a single hardware failure the application will continue to be operational. There would be no downtime or data loss. Recovery points for our databases are every 10 minutes (RPO) to protect against data loss / data corruption. We can restore from our recovery points within 30 minutes (RTO).
  2. Data Availability
    The strongly encrypted data and software exist in multiple copies within the primary data centre to provide a solution that is highly redundant and resistant to failure. This guarantees greater than 99.95% uptime 24 hours a day, 7 days a week, 365 days a year. We also geo-replicate your data to the secondary Canadian Azure data centre to offer disaster recovery in the event of a complete data centre loss.
  3. Data Transmission
    All incident report details are encrypted both during transmission and while at rest, and WBS maintains strict controls over who has access to systems that store confidential data. The information is encrypted using TLS between the client and the server. Once on the server the structured data is encrypted into an MS SQL Azure RDBMS using Transparent Data Encryption (AES-256).
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Customize the
online experience

We work with our clients to ensure the online reporting experience is quick, easy, and intuitive for employees.

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Customized Landing Page

Promote your program with a custom landing page that mirrors your brand colours, logos, vision, mission, and values.

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Custom Case Types

Customize reported case types to best reflect your policies and procedures.

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Customer Support

Our customer success program doesn’t stop once your system is up and running.

  1. Client Support
    WhistleBlower Security prides itself on high quality and personalized service to our clients.
  2. Customer Success Team
    Our Customer Success Team is always available to you for any ongoing support to your account, or any questions you may have, no matter where you are located.
  3. Knowledge Base
    Our knowledge base hosts a number of self-service videos, eBook and other documents available to you at anytime.
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Frequently Asked Questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

Is the service anonymous?

Yes. We encourage those using our service to feel secure in reporting an incident. We offer 3 levels of anonymity.

  • Strictly Anonymous: The Reporter’s identity will not be known to their organization or to WhistleBlower Security (a Case IQ company)
  • Anonymous to the organization: Only WhistleBlower Security (a Case IQ company) will know the Reporter’s identity and will contact the them if requested. The Reporter’s identity will NOT be shared with their organization
  • Private Personal Contact Info: The Reporter has included the details of their identity to their organization as well as WhistleBlower Security

Our system includes statements ensuring the Reporters’s anonymity will be maintained in the event they choose not to share any contact information. We further ensure that if a Reporter chooses to remain anonymous, no personal information is shared and no information about their originating telephone or computer is collected or displayed in any form.

Who has access to the information?

WhistleBlower Security (a Case IQ company)’s IntegrityCounts reporting system supports many different organizations and each of these organizations has established and publicized how reports will be reviewed and by whom. Please review the communication material from your organization for specific details.

How do I make a report?

Making a report is easy. If you are using the web-based system, just fill out the appropriate fields as shown on the screen. If you are using the Toll-Free Hotline, simply follow the instructions of the In-Take Agent, and ensure you are as specific as possible without giving away your identity (unless you want to identify yourself). You can also email WhistleBlower Security (a Case IQ company) directly by using your company’s customized email address, or mail information to:

WhistleBlower Security
P.O. Box 91880
West Vancouver, BC, Canada
V7V 4S4

How is my identity protected?

The IntegrityCounts reporting system is operated by WhistleBlower Security (a Case IQ company) and is independent from your organization; we do not track IP addresses or subscribe to caller I.D. services. We use the latest in encryption and security technology including firewalls to ensure that our system is secure. You must take care when providing information in your report and ensure that you do not provide personal details or information that will expose your identify if you want to remain anonymous.

Why is outsourcing this service better than having an in-house program?

WhistleBlower Security (a Case IQ company)’s Ethics Reporting and Case Management program, IntegrityCounts, offers third party transparency and a secure amalgamated database that enables our clients to proactively identify and react to trends within their organization. By encapsulating all incident related data in a single place, our clients are better able to holistically manage issues on a continual basis. Our live-answer hotline Contact Centre Agents are available 24/7/365 and are trained in empathetic and investigative techniques to support your employees when they do decide to come forward. Overall, it is a comprehensive system that cannot be duplicated by an internal system with part-time support.

What percentage of companies have whistleblower hotlines?

Whistleblowing hotlines are increasingly inherent in ethics and compliance programs. According to a study, boards that include a Chief Compliance Officer are more likely to ensure that an internal whistleblower system is accessible to employees and stakeholders. Deloitte’s survey of very effective companies, shows that almost 80% had whistleblower hotlines and another 10% planned to implement them.

Learn More About IntegrityCounts

Get your program up and running quickly. Contact us today!

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Global Hotlines and Case Management

We have the tools to help you create and manage a speak-up culture with a 24/7/365 anonymous employee hotline in 150 supported global languages.

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Powerful Analytics

Gain valuable insights into the changes and events within your organization with the ability to collect, store, and collaborate on data efficiently.

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Intuitive and Price Competitive

Our all-inclusive service has everything you need at a price you can afford, featuring comprehensive services that are designed to empower organizations and employees.