Our Global Ethics system facilitates the ability to engage in anonymous and confidential dialogue between the reporter and the organization. Small firms and not-for-profit organizations greatly benefit from a Global Ethics Hotline because they are more vulnerable to the damage caused by employee distress, theft, and fraud. For instance, an organization’s revenues can be eroded by fraud by as much as 10%. But with the presence of a Global Ethics Hotline, early detection increases up to 40%. By implementing a hotline and case management solutions, you are consolidating your business’ reputation and operations.
Our Canadian-based call-centre agents are well trained in empathetic and compassionate investigative techniques, offering an “always live” human experience that ensures your employees are protected and supported.
When you use our Global Ethics Hotline, our agents always take the necessary time to create a thorough and comprehensive report. Whether the call takes 10 minutes or 45 minutes, our contact centre agent’s primary focus is to create a professional, courteous, and comfortable environment for your employees.
Your organization has an immediate impenetrable system when you’re under WBS’s care. In addition to providing a Global Ethics system for your organization’s employees, our data privacy and protection practices prevent unauthorized access to confidential information. This is enforced by the data’s residence in Canada.
WBS’s intelligent and trustworthy process leads to more effective investigations, lower risks and a stronger culture of integrity.
Toll-Free Telephone Hotline Live Number and Answer Services provide 24/7/365 availability to accept and manage anonymous workplace-related incident reports to the client’s toll-free locations.
Multiple Report Mechanisms allow for the integration of hotline calls, email, fax and web form service into our IntegrityCounts™ Case Management System.
WBS’s Global Ethics Hotline is fully bilingual to better serve English and French clients, with multi-language interpretation available in up to 220 languages.
Reports are designed to have a unique number and password assigned to them.
Global Regulatory Compliance is achieved with the help of a WBS agent who will assist you in ensuring your system is in compliance with global regulatory nuances.
Intuitive Process: WBS’s process for onboarding, intake, and response ensures an intuitive and friendly experience for your staff.
Data Protection is guaranteed with Canada’s data protection and privacy legislation, in addition to WBS’s system. We ensure your confidential information is secure.