Manage and Investigate Ethics Reports with Ease

Having an easy to use, centralized database that captures reports of ethical concerns allows you to gain complete visibility into your organization’s risk level. This enables you to take appropriate action to safeguard your team, business and reputation.

Equip Your Business with the Right Tools

Our IntegrityCounts Case Management system is intuitive and adaptable, equipping your organization with the tools and analytics needed to create consistent processes for dealing with inappropriate behaviour securely and confidentially. With a comprehensive dashboard, it’s easy to investigate, manage, and address reports so you can promptly stay compliant with Codes of Conduct and Data Privacy laws while mitigating risk.
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Benefit From the IntegrityCounts Case Management System:

Compliance

with relevant laws and regulations that require proper data collection and reporting

Streamline

the filing process and organize it into an easy to read format

Increase

efficiency and speed of data processing

Reduce

the amount of time and resources needed

Improve

data accuracy and reduce errors

Centralize

all the information you need right at your fingertips

Uncover

ethical issues early and investigate incidents in greater detail

All-in-one

solution for your case assignment, investigation and reporting

Integrate

into third party programs easily

Access

the software from anywhere and at anytime

Key Features

We support companies worldwide by providing a robust and adaptable program.
Intuitive Dashboard

Manage active cases, assign tasks, escalate concerns, exchange information, close cases, run reports, and benchmark data right from the dashboard.

Streamline Processes

From intake to investigation, our program helps automate workflow to streamline processes when dealing with reports.

Identify Potential Threats

The cutting edge program lets you recognize potential patterns and threats before they can escalate.

Adapt As You Grow

Designed to adapt and accommodate to your business as it grows, whether it’s small or complex and multifaceted.

Provide Global Access

Allows employees to report and utilize software across the globe with translation and interpretation services to suit their needs.

Easy Collaboration

Collaborate on cases safely and confidently with a simple, intuitive interface.

Leverage Data to Enhance Policies

Leverage the information on hand to improve and enhance the structure of your training programs and policies to mitigate threats of misconduct in the future.

Simplify Compliance with Privacy Laws

Stay up to date with privacy laws across the globe with our software.

Implementation

Get your program up and running.
  • 1
    Initiate

    We will work with you to establish your requirements to initiate the set up process for your account.

  • 2
    Build

    We will start developing required specifications including system data fields needed, and customized collateral to promote the program.

  • 3
    Pilot

    Take a test drive of your system prior to launch. File test reports, navigate the case management tool in a sandbox environment.

  • 4
    Training

    We’ll deliver training sessions to your team to ensure you have everything you need before launch date.

Visualize your program the way you want it

Your Case Management tool is built with your needs in mind.
Case Manager

Filter and search through current and historical records. Build holistic reports of your case data to quickly see trends and identify red flags immediately.

Reporting Center

Comprehensive reporting helps inform leadership on a variety of issues. Drill deep into your data to visualize hotspots within the organization.

Frequently asked questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

Are there corrective action processes to address system downtime issues?

The IntegrityCounts system runs on a redundant virtual and network infrastructure. In the event of a single hardware failure the application will continue to be operational. There would be no downtime or data loss. Recovery points for our databases are every 10 minutes (RPO) to protect against data loss / data corruption. We can restore from our recovery points within 30 minutes (RTO).

Additionally, our Cloud service provider, MS Windows Azure, maintains multiple data centres in Canada and ensures that data and applications are replicated and backed up to a minimum of two (2) data centres at any given time, which allows WBS to switch servers on demand and maintain operation 24 hours a day, 7 days a week, 365 days a year with data being restored in the original virtual servers within minutes.

Where is data stored?

All client data is hosted within Microsoft Azure data centres within Canada. The data is stored in Azure SQL databases and binary storage, logically separated from other tenant data.

All data is considered confidential and is encrypted using a 256-bit AES algorithm. Data can only be accessed (decrypted) through the client-facing web applications through controlled users access codes and pass-codes and, under a secured connection.

MS Azure data centres use maximum security protocols for physical safeguarding of their data centre and use a variety of tests to electronically test the integrity of data and systems, please see link: https://azure.microsoft.com/en-us/support/trust-center/security/

Are there audit trail capabilities?

WBS retains meta-data relating to the lifecycle of a case – audit log type information such as case events, time stamps and old and new values for updated fields.

The system also provides a full audit trail of historical and current records. The records are indelible to the users. Records can be deleted based on requests by the clients by the WBS development team or as required by regulations. WBS utilizes trace-based auditing and typically tracks the following:

  • Login and logoff attempts
  • Database server restarts
  • Commands issued by users with less than client administrator privileges
  • Attempted integrity violations (where changed or inserted data does not match a referential, unique, or check constraint)
  • Update and delete operations
  • Stored procedures executions “For internal developers tracking”
  • Unsuccessful attempts to access the application (authorization failures)
  • Changes to system catalogue table “For internal developers tracking”
  • Row level and database operations “For internal developers tracking”

Data Privacy and Security

Our solutions are combined with advanced security and data management.

1. Data Storage

The IntegrityCounts system runs on a redundant virtual and network infrastructure. In the event of a single hardware failure the application will continue to be operational. There would be no downtime or data loss. Recovery points for our databases are every 10 minutes (RPO) to protect against data loss / data corruption. We can restore from our recovery points within 30 minutes (RTO).

2. Data Availability

The strongly encrypted data and software exist in multiple copies within the primary data centre to provide a solution that is highly redundant and resistant to failure. This guarantees greater than 99.95% uptime 24 hours a day, 7 days a week, 365 days a year. We also geo-replicate your data to the secondary Canadian Azure data centre to offer disaster recovery in the event of a complete data centre loss.

3. Data Transmission

All incident report details are encrypted both during transmission and while at rest, and WBS maintains strict controls over who has access to systems that store confidential data. The information is encrypted using TLS between the client and the server. Once on the server the structured data is encrypted into an MS SQL Azure RDBMS using Transparent Data Encryption (AES-256).

Download Feature Sheet

Customer Support

Our customer success program doesn’t stop once your system is up and running.

1. Client Support

WhistleBlower Security prides itself on high quality and personalized service to our clients.

2. Customer Success Team

Our Customer Success Team is always available to you for any ongoing support to your account, or any questions you may have, no matter where you are located.

3. Knowledge Base

Our knowledge base hosts a number of self-service videos, eBook and other documents available to you at anytime.

Download Feature Sheet

Related Features

Explore the IntegrityCounts Ecosystem.

Learn More About IntegrityCounts

Get your program up and running quickly. Contact us today!

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WBE Certified

The only Ethics Hotline provider on the market certified Women Business Owned.