IntegrityCounts Case Management

The IntegrityCounts SaaS cloud based case management system stores all your confidential data safely and securely.

The intuitive and easy to use system provides confidence that all processes and protocols are followed in a timely manner.

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Key Features

We support companies worldwide by providing a robust and adaptable program.
Instant Notification

Once a complaint has been captured inside the IntegrityCounts system an instant notification is sent.

Case Aging Logic

Sends reminder emails to company administrators if they haven’t logged in to view cases.

Proxy Filing

Enables the company to file, document, and track ethics complaints or inquires received through other channels.

Messaging

Facilitates inclusive collaboration on cases in a safe and anonymous platform.

Software Components

All that is needed is a modern browser with an internet connection and JavaScript enabled.

Powerful Analytics

Gain a thorough understanding of your company’s culture with powerful reporting and analytics.

Implementation

Get your program up and running.
  • 1
    Initiate

    We will work with you to establish your requirements to initiate the set up process for your account.

  • 2
    Build

    We will start developing required specifications including system data fields needed, and customized collateral to promote the program.

  • 3
    Pilot

    Take a test drive of your system prior to launch. File test reports, navigate the case management tool in a sandbox environment.

  • 4
    Training

    We’ll deliver training sessions to your team to ensure you have everything you need before launch date.

Visualize your program the way you want it

Your Case Management tool is built with your needs in mind.
Case Manager

Filter and search through current and historical records. Build holistic reports of your case data to quickly see trends and identify red flags immediately.

Reporting Center

Comprehensive reporting helps inform leadership on a variety of issues. Drill deep into your data to visualize hotspots within the organization.

Data Privacy and Security

Our solutions are combined with advanced security and data management.

1. Data Storage

The IntegrityCounts system runs on a redundant virtual and network infrastructure. In the event of a single hardware failure the application will continue to be operational. There would be no downtime or data loss. Recovery points for our databases are every 10 minutes (RPO) to protect against data loss / data corruption. We can restore from our recovery points within 30 minutes (RTO).

2. Data Availability

The strongly encrypted data and software exist in multiple copies within the primary data centre to provide a solution that is highly redundant and resistant to failure. This guarantees greater than 99.95% uptime 24 hours a day, 7 days a week, 365 days a year. We also geo-replicate your data to the secondary Canadian Azure data centre to offer disaster recovery in the event of a complete data centre loss.

3. Data Transmission

All incident report details are encrypted both during transmission and while at rest, and WBS maintains strict controls over who has access to systems that store confidential data. The information is encrypted using TLS between the client and the server. Once on the server the structured data is encrypted into an MS SQL Azure RDBMS using Transparent Data Encryption (AES-256).

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Customer Support

Our customer success program doesn’t stop once your system is up and running.

1. Client Support

WhistleBlower Security prides itself on high quality and personalized service to our clients.

2. Customer Success Team

Our Customer Success Team is always available to you for any ongoing support to your account, or any questions you may have, no matter where you are located.

3. Knowledge Base

Our knowledge base hosts a number of self-service videos, eBook and other documents available to you at anytime.

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Related Features

Explore the IntegrityCounts Ecosystem.

Learn More About IntegrityCounts

Get your program up and running quickly. Contact us today!

Global Hotlines and Case Management

We have the tools to help you create and manage a speak-up culture.

Powerful Analytics

Gain valuable insights into the changes and events within your organization.

WBE Certified

The only Ethics Hotline provider on the market certified Women Business Owned.