Quick Start Implementation - IntegrityCounts

IntegrityCounts Quick Start Implementation

As a business, you don’t have time to waste trying to navigate new programs. That’s why our flexible and adaptable quick start setup is designed to make it easy and effortless to establish whistleblowing procedures within your business.

Learn more about our Ethics Reporting Hotlines

Protect Your Data, Team and Business with Our Quick Start Setup

Within 4 to 6 weeks, you can have your ethics hotline and case management system up and running so your team can start using it as soon as possible. Our professional team will work closely with you and your team to implement the software, integrate and transfer data from existing platforms, and support you and your team with all of the necessary training along the way.

Faster Implementation

We’ll work closely with you and your team to ensure a smooth transition into your new IntegrityCounts program.

Faster Onboarding

We engage collaboratively to customize your ethics reporting and case management program.

Faster Training

Training and communication support to ensure your stakeholders feel comfortable using the program.

Post Implementation

Our support for clients doesn’t stop once implementation is complete.

Initiate

We work with clients to understand their specific needs to initiate the set-up process, from start to finish and beyond.

Build

Building your program doesn’t take any time away from you. We do all the heavy lifting.

Pilot

Take a test drive of your system while we complete our own internal testing.

Train

Your stakeholders are trained on how to use the system, and you’re provided all the materials needed to promote your program internally.

Post Launch

Support for your program doesn’t stop once it’s launched. We’re always here to support you.

Knowledgebase

Hosts a number of helpful documents available for easy-to-access support.

Leverage the Power of Our Whistleblowing Software

To ensure that our clients can leverage the power of our software as soon as possible, we’ve thoroughly designed and tested our interface to create a seamless onboarding process. From the initial setup through to completion, we will guide you through every step along the way and take care of all the legwork to ensure that you’re fully capable and comfortable moving forward.

A Fast Turnkey Solution

We know how important it is to act fast in the business world, no matter what industry you’re in. If you don’t have an existing whistleblowing policy and program in place, you could face serious financial consequences. With our turnkey IntegrityCounts solution, we make it simple to establish your whistleblower program in a matter of weeks. You don’t need additional staff or IT resources to have it installed; our experts will take care of the work and collaborate with you until it is fully implemented and beyond.

API Integration

Our powerful platform with API integration allows you to connect with the applications and tools you need for each unique case.

Continuous Support Whenever You Need It

We’re here for you whenever you need us. From initiating the program to continuous support, our team goes above and beyond to ensure you receive dedicated, personalized service.

Additional Self-Service Resources

If you have any questions or concerns, you have the option of using our self-service resources, which can be accessed at any time, including videos, e-books and other helpful documents.

Designed for Your Unique Business Needs

Designed to be flexible and configurable to suit the unique needs of your business.

Frequently Asked Questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

How do you support clients once implementation is complete?

Our support for clients goes on once implementation is complete. Your team will have their assigned Account Manager as a first point of contact and will also have the resources at Head Office for any support required. There is a toll free hotline that will connect you with our Head Office for any system issues or you can email support@integritycounts.ca and a customer service representative will reach out to address any issues. Your Account Manager will also reach out quarterly to check in and ensure the system is working to your team’s expectations and to discuss anything we can do to help with awareness or education.

What is your customer service philosophy?

Our Customer Service department is a key component of our overall solution delivery. The support generated through our Account Coordinators, Telephony Manager, Customer Service Supervisor and our intake specialists are key tenets to delivering a consistent and efficient service. Our philosophy is grounded by the our perspective of engaging with our clients as partners. We believe in proactive outreach and timely responsiveness. We welcome feedback, dialogue and aspire to continuous improvement and enhancements of our service and our platform. We also commit to providing a wonderful environment for our team to grow, learn and collaborate. This ensures we have happy and challenged team members striving to deliver the best customer experience for our partners.

What kind of training is available?

WBS offers e-Training videos for your entire team. The videos can be hosted on your intranet site or be sent directly to employees and management for viewing as many times as is required. We will also provide live webinars for your team who have been assigned to the system to receive and review the reports. Potential scenarios will be discussed as well as when to retain external counsel or forensics etc.

Member Testimonials

Here's what some of our clients think about our product and services.

Elise Rees, Independent Board Director
Great Panther Silver Limited

“Having an independent route for people working in the field to voice their concerns and to highlight issues they think are there is incredibly important.”

Bob Gayton, Independent Director
B2Gold Corp

“I certainly would recommend WhistleBlower Security than anybody, and I have, and this is not just for local people, this is for people all over the world.”