Mitigate Municipal Fraud, Waste and Abuse

Municipalities strive to operate with the highest level of honesty and integrity. Fraud, waste and abuse hotlines provide oversight opportunities to detect and investigate fraud or other similar irregularities quickly and efficiently.

Fraud, Waste, and Abuse in Municipalities

Mistakes happen. The response times to those mistakes, and the actions taken after will determine how damaging they can be. Rules of acceptable behaviour may differ between employees and elected city officials. Fraud, waste, and abuse hotlines are designed to augment other corporate policies by providing an anonymous means to report any observed or suspected fraud or other wrongdoing involving the government.

Fraud, Waste, and Abuse Solutions

Global Ethics Hotline
Facilitates safe, anonymous reporting of misconduct 24/7/365. A team of trained professionals help guide the caller through the intake questionnaire with empathy and understanding.
Case Management System
A case management system provides a centralized location to capture reports of fraud and other misconduct allowing your team to take proactive measures to mitigate risks and areas of concern.
Confidentiality of Reports
Information provided by reporters will remain confidential inside the IntegrityCounts case management system. All incident report details and all personal information are encrypted.
Powerful Analytics
Provides an extensive view inside report data to identify serious ethical, safety, and regulatory issues that could become trends if not terminated quickly.

Additional Resources

Top Sustainability Consulting Firm Chooses WhistleBlower Security Inc.
Fraud, Waste, and Abuse Hotline a Success for City of Hamilton
Ethics and Compliance in Municipalities

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Frequently Asked Questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

Why do we need this?

WhistleBlower Security is the only ethics and compliance based reporting service provider on the market dedicated to delivering a truly Human Centric Experience. Our flexible and modern Ethics Reporting and Case Management program, IntegrityCounts, has provided organizations worldwide with the best 24x7x365 reporting experience in the marketplace.

Since 2005, WBS has been dedicated to safeguarding hundreds of organizations against risk and fraud globally, while promoting and improving ethical work environments. The IntegrityCounts solution will enhance your organizational integrity and empower both employee and stakeholder contributions to developing an ethical workplace. WBS works with public, private and non-profits to augment, support and enhance cultures of integrity, accountability and transparency.

What is the most common method of identifying fraud in the workplace?

According to the ACFE's Report to the Nations, employee tips are by far the number one method to detecting wrongdoing. So it is crucial that companies provide avenues for employees and vendors to come forward with information.

Who does the report get sent to?

Reports are sent to designated representative in an organization. Once a report has been filed, a notification is sent to an organization’s representative. Reporters are informed as to who their report is being sent to while they are making the report and they will be able to have it redirected if one, or more, of the individuals is implicated in the report.

How is my identity protected?

The IntegrityCounts reporting system is operated by WhistleBlower Security Inc. and is independent from your organization; we do not track IP addresses or subscribe to caller I.D. services. We use the latest in encryption and security technology including firewalls to ensure that our system is secure. You must take care when providing information in your report and ensure that you do not provide personal details or information that will expose your identify if you want to remain anonymous.