Regardless of safeguards that are put in place, if your organization doesnâ€™t have a system to identify suspicious behaviour before it escalates, your company could face serious financial consequences, legal violations and public scrutiny. Employees, vendors and suppliers are often the first to notice suspicious activity, making them a viable source for uncovering fraud. Yet most organizations do not have an easy way for them to report misconduct and sensitive issues without fear of retaliation.
As an ethics hotline provider, we understand the importance of providing your employees with the tools needed to safely and confidently report their concerns. Give your employees an anonymous, secure and user-friendly way to report genuine concerns via our IntegrityCounts Global Ethics Reporting Hotline. This ensures that any suspicious behaviour is quickly reported, collected and tracked so you can deal with it before it causes any damage to your business.
1. Data Storage
The IntegrityCounts system runs on a redundant virtual and network infrastructure. In the event of a single hardware failure the application will continue to be operational. There would be no downtime or data loss. Recovery points for our databases are every 10 minutes (RPO) to protect against data loss / data corruption. We can restore from our recovery points within 30 minutes (RTO).
2. Data Availability
The strongly encrypted data and software exist in multiple copies within the primary data centre to provide a solution that is highly redundant and resistant to failure. This guarantees greater than 99.95% uptime 24 hours a day, 7 days a week, 365 days a year. We also geo-replicate your data to the secondary Canadian Azure data centre to offer disaster recovery in the event of a complete data centre loss.
3. Third Party Audits
All incident report details are encrypted both during transmission and while at rest, and WBS maintains strict controls over who has access to systems that store confidential data. The information is encrypted using TLS between the client and the server. Once on the server the structured data is encrypted into an MS SQL Azure RDBMS using Transparent Data Encryption (AES-256).
1. Client Support
WhistleBlower Security prides itself on high quality and personalized service to our clients.
2. Customer Success Team
Our Customer Success TeamÂ is always available to you for any ongoing support to your account, or any questions you may have, no matter whereÂ you are located.
3. Knowledge Base
Our knowledge base hosts a number of self-service videos, eBookÂ and other documentsÂ available to you at anytime.